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Security Policy

Your account information is password protected for your privacy and security, We use industry standard SSL-encryption to protect data transmissions in certain areas such as our shopping-cart and account pages.
 

We also do everything in our power to protect user data offline. All sensitive information is restricted in our offices. Only employees who need the information to perform specific job (for example, a Customer Service Representative) are required to sign non-disclosure agreements before being granted access to personally identifiable information, and are required to lock their station when they leave their area.

All employees are kept up to date on our security and privacy practices. Every quarter and whenever new policies are implemented, our employees are reminded about the importance of keeping our customer data secure at all times. The servers with personally identifiable information are stored in a locked and secure environment. If you have any questions about the security at our website you can send an email to websales@vbcosmetics.com

  CORRECTING AND UPDATING PERSONAL INFORMATION

You can add new information and update your credit cards on your account of our site. You can also modify your log in information and opt out of our newsletter delivery

  Opt out instructions.

Users who no longer wish to receive our electronic newsletter or promotional materials from our partners may opt-out of receiving these communications by changing the settings in your account page. Users who no longer wish to receive catalogs and other special announcements via email can send a letter to us at customer service, websales@vbcosmetics.com. It may take up to ten working days (10) for your opt-out choices to be fully effective for electronic or email message and up to ninety working days (90) for physical catalogs. Our system requires time to update. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this privacy policy, we will notify you by email.

  FAIR CREDIT BILLING ACT

We guarantee that every online transaction you make will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at our online store. Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. We will cover the entire liability for you, up to the full $50.00. We will only cover this liability if the if the unauthorized use of your credit card resulted through no fault of your own from the purchases made while using the secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

IF you feel that your inquiry has not been satisfactorily addressed, you should contact TRUSTe, an independent privacy organization.